Privacy Policy - Self-Study Online

Last updated: 02 Sep 2024

1. Introduction

Self-Study.online and 27kay OÜ as owner of the site (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://self-study.online (the “Site”) or use our services, including the reselling of PECB learning courses.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Register on the Site
Purchase learning courses with our partners
Leave comments
Subscribe to our newsletter
Contact us for support

The personal information we collect may include:

Name
Email address
Postal address
Phone number
Training Partner ID
Country of residence
Payment information (for bank transfers)
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

Browser type
Operating system
Products viewed
Estimated location (for tax and shipping purposes)

We also use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Process and fulfill your orders for PECB learning courses
Provide, maintain, and improve our services
Respond to your inquiries and provide customer support
Send you technical notices, updates, security alerts, and administrative messages
Communicate with you about products, services, offers, and promotions
Monitor and analyze usage trends and preferences
Detect, prevent, and address technical issues
Comply with legal obligations

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we store order information for tax and accounting purposes.

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

5. Cookies

We use cookies to keep track of cart contents while you browse our site. If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

If you have subscribed to our newsletter or if you are a member of our website or if you have purchased on our website, you may receive emails from us. We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

7. Third-Party Services

7.1 Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7.2 Analytics

We use Plausible analytics to help us understand how our site is used. Plausible analytics is privacy-focused and does not use cookies or collect personal data.

7.3 Caching

This site utilizes caching to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

9. International Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

10. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at [email protected].

11. Children’s Privacy

Our service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under the age of 18, we will promptly delete that information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.

13. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

14. Data Breach Notification

In the case of a data breach, we will inform all interested parties in a timely manner, in accordance with applicable laws and regulations.

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